Town Halls

Informal online gatherings showcasing the learnings and experiences of member organizations, professional consultants, and industry leaders on a variety of topics. Free to all ICO member organization's staff, board, volunteers, and musicians. When available, recordings of Town Hall sessions are posted fand available to view for 45 days after the Town Hall.

Stay tuned for more details on the 23-24 Town Hall schedule.


 Past Town Halls

Social Media Strategy and the Ever Evolving Digital Landscape Featuring Capacity Interactive

Wednesday, September 13, 2023
Chances are if you want to drive ticket sales, achieve fundraising targets, or amplify brand awareness, you are considering how best to utilize your digital platforms but where should you prioritize your limited resources? What trends are actually driving revenue? How are you evolving your digital strategy? How can you make limited budgets go further and improve engagement? Capacity Interactive, the country's premiere arts and culture digital marketing consulting firm, will lead this Town Hall to answer some of these questions and provide insights into how organizations continue to respond to this shifting landscape and utilize these platforms effectively. 

Panelists from Capacity Interactive include:
Jess Isgro, Senior Consultant
Adelaid Jenkins, Senior Analyst
Stacie Louis-Jacques, Senior Analyst

Presentation Slides
View a recording of the presentation. Passcode: 6vgj3&Ti

Q&A with DCASE

Monday, May 15, 2023
Learn about Chicago Department of Cultural Affairs and Special Events grant opportunities and hear more about DCASE funding priorities with Kalena Chevalier, Deputy Commissioner, Cultural Grants and Resources. Get answers to questions and help secure funding for your organization.
Download the Presentation Deck

What Does "Public Relations" Really Mean?

Friday, March 10, 2023
A panel discussion with public relations professionals that will help define this important aspect of marketing and communications as well as provide a update on the current condition of media landscape and what Orchestras of all types can do to activate outlets in order to bring more awareness to your organization and events.

Panelists include:

  • Tamara Farrell, Kishwaukee Symphony Orchestra
  • Angie Theisen, Rockford Symphony Orchestra
  • Rachelle Roe, Arts Etc. Public Relations

The Latest on Artistic Planning

Friday, January 27, 2023
A panel discussion with Artistic leaders to discuss the success and challenges in season planning and share strategies in planning and expanding repertoire.

Panelists include:

  • Marc C. Thayer, Elgin Symphony Orchestra
  • Matthew Sheppard, Elgin Youth Symphony Orchestra

The Latest on Individual Giving Campaigns: What’s resonating, what’s changed, and the evolution of events and donor stewardship

Friday, November 4, 2022
A panel discussion that will touch on a variety of fundraising topics to help inform strategies for year-end giving and planning for 2023. Free to all ICO Members.

Panelists include:

  • Priscilla Slaughter, Director of Development and Patron Engagement, Peoria Symphony
  • Catherine Heitz New, Executive Vice President, RSC Fundraising



Ideas for future topics or discussions?

If you have suggestions for future Town Hall topics, email us at [email protected]